Terms of Use
These terms are the agreement between you and the maker of the Via app (“Via”, “the app”): Dzmitry Dziabel (Steel Berries), a sole proprietorship registered in Poland — ul. Nowy Świat 33 lok. 13, 00-029 Warszawa, Poland, NIP 5252969453, REGON 526168519 — “we” in these terms. Contact: info@steelberries.com.
By installing or using Via you accept these terms. How the app handles your data is described in the privacy policy, which is part of them.
The short version
- Via is not medical advice. Its calories, targets, macronutrients, dates and AI estimates are approximations and can be wrong.
- It is for healthy adults losing weight or maintaining it. You must be 18 or older. If you are pregnant or breastfeeding, have or had an eating disorder, or are on a prescribed diet or under medical care for your weight, talk to a doctor instead.
- Via Pro is a subscription sold by Apple and Google. It renews automatically until you cancel it in the store, and refunds go through the store.
- Your diary lives on your phone. We have no copy of it and can’t restore it.
- Use it fairly. Don’t scan what isn’t yours to share, and don’t try to get around limits or purchase checks.
1. Not medical advice
Via is a diary and a calculator for adults who want to lose weight or maintain it. It is not a medical device and does not diagnose, treat or prevent any condition. Everything it shows is an estimate made from standard formulas and from what you enter: your daily calorie target and burn, macronutrients, water goal, the pace and the date by which you may reach your goal, and the calories and macronutrients of a scanned meal. Bodies differ, entries are incomplete, and the AI scanner makes mistakes — these figures can be wrong, sometimes by a lot. Check a scanned meal before you save it.
Via plans only weight loss and weight maintenance. It does not build a weight-loss plan when your weight is already low for your height, and it never sets a daily target below a safe minimum. These safeguards are not a substitute for a doctor.
Via is not designed for you, and you should follow a doctor’s advice rather than the app, if you:
- are under 18;
- are pregnant or breastfeeding;
- have or have had an eating disorder;
- have had bariatric (weight-loss) surgery, or take medication that suppresses appetite or is prescribed for weight loss;
- follow a diet prescribed for a medical condition — for example kidney disease, type 1 diabetes or celiac disease;
- have any other medical condition that your diet or weight affects.
See a doctor before starting a weight-loss plan if you are unsure whether it is safe for you, and stop and seek medical help if you feel unwell.
2. Age
You must be 18 or older to use Via. The app asks for your date of birth and does not create a plan for anyone younger.
3. Free features and Via Pro
The diary, your plan, Path to Goal, weigh-ins and reminders are free. The free version also includes a limited number of AI scans and of saved dishes, workouts and folders. The current limits are shown in the app; we may change them, and the free scans are a one-time allowance, not a monthly one.
Via Pro adds unlimited AI scans, the water tracker, and unlimited saved dishes, workouts and folders. It is an auto-renewing subscription, yearly or monthly, sold through the App Store or Google Play.
- Price. The price, billing period and any trial or discount are shown on the purchase screen before you pay, as the store quotes them in your currency. The store charges your store account; we never see your payment details.
- Free trial. Where the store offers you one (currently 7 days on the yearly plan), the subscription starts charging when the trial ends unless you cancel before then. A store gives a trial once per person.
- Automatic renewal. The subscription renews at the end of each period at the then-current price unless you cancel it at least 24 hours before the period ends.
- Canceling. Cancel in your store account — on iPhone, Settings → your name → Subscriptions; on Android, Google Play → Payments & subscriptions → Subscriptions. Deleting the app does not cancel a subscription. Pro stays on until the end of the period you have paid for.
- Refunds are handled by the store under its refund policy — Apple at reportaproblem.apple.com, Google through Google Play’s refund request. For a Google Play purchase you can also write to us. If you live in the EU or the UK, you may also have a statutory right to withdraw from a purchase, which the store that sold it handles under its terms.
- Special offers. From time to time the app may offer a discounted first year — for example a limited-time personal price or a birthday discount. Each offer is shown with its price, what you pay after the first year and when it ends, is available once, and only for as long as the app says. We may change or stop offering them.
- Price changes follow the store’s rules, including its notice to you and, where required, your consent.
- Restoring. Via has no accounts: Pro belongs to your App Store or Google Play account. On a new phone, or after reinstalling, use Restore purchases on the Via Pro screen.
- Personal use. A subscription is for you. To stop one subscription from being shared widely, our server may stop recognizing a subscription that is used from an unusual number of installations.
When Pro ends, nothing you created is deleted. Dishes, workouts and folders beyond the free limits stay and keep working, but you can’t add new ones past the limits; the water tracker locks again, and the water you logged stays on your phone; AI scans fall back to the free allowance.
Purchases are also governed by the store’s own terms — Apple’s Media Services Terms and Conditions or the Google Play Terms of Service. Apple and Google are not parties to these terms (sections 10 and 11).
4. The AI meal scanner
When you scan a meal, the photo or description you submit is sent to our server and on to our AI provider, OpenAI, to recognize the food and estimate its calories and macronutrients. The privacy policy (section 2) explains what is sent and how long it is kept. The scanner needs an internet connection and may be slow or unavailable at times.
When you use the scanner, you agree:
- to submit only photos and descriptions of food that you have the right to share;
- not to submit images of other people, documents, personal details, or anything unlawful, offensive or unrelated to food;
- not to use the scanner for anything other than logging your own meals in Via — including through scripts, bots or other automated means;
- not to try to get more free scans than the app gives you — for example by resetting or forging the app’s identifiers — or to get around the server’s rate limits.
The scanner’s answers are estimates (section 1), and you decide what is saved. We may limit or suspend scanning for an installation that breaks these rules, and Pro does not lift the limits that protect the service from abuse.
5. Your data and backups
Your diary, weigh-ins, profile, plan, saved dishes and workouts, and settings are stored only on your phone. Via has no accounts and no sync, and we have no copy of your data, so we can’t recover it if it is lost. Your phone’s own backup — Google’s Android backup or Apple’s iCloud or computer backup — may include it; keeping a backup is up to you.
Settings → Reset all data permanently deletes everything stored in the app on that phone, and so does uninstalling it. It can’t be undone, and it does not cancel a subscription.
What you enter remains yours. You let us process what you submit to the scanner only to provide the service, as described in the privacy policy.
6. Your license to use Via
We give you a personal, non-exclusive, non-transferable, revocable license to install and use Via on devices you own or control, for your own non-commercial use, under these terms and the rules of the store you got it from. You may not:
- copy, modify, translate, sell, rent, lend, distribute or sublicense the app;
- decompile, disassemble or reverse-engineer it, or extract its source code, keys or server interfaces, except where the law expressly allows it despite this restriction;
- bypass, disable or interfere with the free limits, the purchase checks, or any security feature of the app or our server;
- access our server other than through the app, or use bots, scripts or other automated means with it;
- use Via in a way that breaks the law or harms others, our server or other users.
The license ends automatically if you break these terms. You can stop using Via at any time by deleting it — remembering to cancel any subscription in the store.
7. Intellectual property
Via — its code, design, text, illustrations, icons and the name and logo of Via and Steel Berries — belongs to us or our licensors and is protected by copyright and other laws. These terms give you no rights to it beyond the license in section 6.
8. Changes to the app
We keep improving Via and may add, change or remove features. Some features need our server and may be interrupted for maintenance or by outages. If we remove or materially reduce a feature you are paying for during a paid period, your rights under consumer law apply.
9. Warranties and liability
Nothing in these terms limits your statutory rights as a consumer, including your right under the law of your country to digital content and services that conform to the contract, or our liability for harm caused intentionally or by gross negligence, or for death or personal injury where the law does not allow it to be limited.
Within those limits: Via is provided “as is” and “as available”. We don’t promise that it will be uninterrupted or error-free, that its estimates are accurate, or that you will reach any particular weight or result. We are not liable for decisions you make about your diet, health or exercise based on the app, for data lost from your phone, or for indirect or consequential loss. Where the law allows it, our total liability to you is limited to what you paid for Via Pro in the 12 months before the claim.
10. If you got Via from the App Store
These terms apply in addition to the rest of this page when you use Via on an Apple device:
- Agreement. These terms are between you and us only, not with Apple Inc. (“Apple”). We, not Apple, are solely responsible for Via and its content.
- Scope of license. Your license (section 6) is limited to using Via on Apple-branded products that you own or control, as permitted by the Usage Rules in Apple’s Media Services Terms and Conditions, except that Via may also be used by other accounts associated with you through Family Sharing or volume purchasing.
- Maintenance and support. We are solely responsible for providing maintenance and support for Via, as described in these terms and required by law. Apple has no obligation to provide any maintenance or support for Via.
- Warranty. We are solely responsible for any product warranties, whether express or implied by law, to the extent not effectively disclaimed. If Via fails to conform to any applicable warranty, you may notify Apple, and Apple will refund the purchase price for Via, if any, to you. To the maximum extent permitted by law, Apple has no other warranty obligation with respect to Via, and any other claims, losses, liabilities, damages, costs or expenses attributable to a failure to conform to a warranty are our sole responsibility.
- Product claims. We, not Apple, are responsible for addressing any claims by you or a third party relating to Via or your possession and use of it, including: product liability claims; any claim that Via fails to conform to any applicable legal or regulatory requirement; and claims arising under consumer protection, privacy or similar laws.
- Intellectual property claims. If a third party claims that Via or your possession and use of it infringes that third party’s intellectual property rights, we, not Apple, are solely responsible for the investigation, defense, settlement and discharge of that claim.
- Legal compliance. You represent and warrant that you are not located in a country that is subject to a U.S. Government embargo or that has been designated by the U.S. Government as a “terrorist supporting” country, and that you are not listed on any U.S. Government list of prohibited or restricted parties.
- Developer name and address. Questions, complaints or claims about Via go to Dzmitry Dziabel (Steel Berries), ul. Nowy Świat 33 lok. 13, 00-029 Warszawa, Poland, info@steelberries.com.
- Third-party terms. You must comply with applicable third-party terms when using Via, such as your mobile carrier’s or internet provider’s terms.
- Third-party beneficiary. Apple and Apple’s subsidiaries are third-party beneficiaries of these terms, and once you accept them, Apple will have the right (and will be deemed to have accepted the right) to enforce them against you as a third-party beneficiary.
11. If you got Via from Google Play
These terms are between you and us, not with Google. Your use of Google Play and purchases made through it, including Via Pro, are also governed by the Google Play Terms of Service and Google Play’s policies, including its refund policy. Google has no obligation to provide support for Via.
12. Changes to these terms
We may update these terms — for example when the app, the law or the stores’ rules change. We will publish the new version on this page with a new date and, if a change materially affects you, publish it at least 14 days before it takes effect. If you don’t agree with the new terms, stop using Via and cancel any subscription; using it after a change takes effect means you accept the new terms.
13. Law and disputes
These terms are governed by Polish law. If you are a consumer, you also keep the protection of the mandatory consumer laws of the country where you live, and you may bring a claim in the courts there or in Poland.
If something is wrong, please write to us first at info@steelberries.com — we answer complaints within 14 days. If any part of these terms is found invalid, the rest stays in force.